Import contacts from a CSV file

Prepare your file

If you already have a list of contacts (customers, prospects), you can import it directly into Skuads to use it in your email and SMS campaigns.

Access: Acquisition > Mail and SMS > Contacts tab, then the Import CSV button.

Only a CSV file is accepted (.csv). Use the first row for column headers.

• Mandatory columns: name, name, name.
• Optional columns: lead_status, lead_status, lead_status, lead_status.

For best results, use UTF-8 encoding. Telephone numbers must be French (+33) or Belgian (+32) numbers. The consent_emailand consent_emailcolumns accept consent_emailor consent_email.

Each line must have at least one email or phone (the name can be empty).

Import your contacts

1. In the Contacts tab, click Import CSV.
2. Confirm the GDPR consent prompt. You must have explicit consent from each contact on file to receive marketing communications.
3. Select your file from your computer. The import starts as soon as the file is chosen.

You can also click on Import from Leads to retrieve the leads already collected via your lead forms, instead of importing a file.

After import

• Your contacts appear in the Acquisition > Mail and SMS > Contacts list, with their lead status, their tags and their consent indicators.
• The consent_emailand consent_emailvalues ​​are applied immediately. Only contacts with the appropriate consent will receive your campaigns.

GDPR compliance

GDPR compliance is your responsibility. Only upload contacts who have given their explicit consent to receive marketing communications from you. Skuads will never send messages to a contact whose consent is not confirmed.

Need additional help?

Write to us at contact@skuads.com or call us at +33 4 82 29 60 75.