Problems connecting to Google services

Where to manage Google logins

Open Your connected accounts from the Settings group in the sidebar. Each Google service displays a Connected or Not signed in badge with a Connect, Edit, or Disconnect button.

Common Connection Errors

• No accounts found to link: The Google account you signed in with has no properties, customers, or businesses that Skuads can read. Log in with another Google account, or check your access on Google side.
• No account found for this manager: for Google Ads or Google Local Service, the manager account you have chosen does not have any clients accessible with your connection. Try another Manager account in the chooser.
• Access denied: you have not granted all the requested permissions. Start logging in again from Your connected accounts and accept each step.

Authorization expired or revoked

Google permissions automatically expire or may be revoked if you change the security settings of your Google account. Symptoms include data that stops updating or a service that displays Not Connected again.

Fix the problem by reconnecting:

1. Open Your connected accounts.
2. Click Disconnect on the relevant service and confirm.
3. Click Connect, then click the Connect [service] button on the panel that opens.
4. Log in again with Google.
5. On the Choose your [service] account page, choose the account and click Link this account.

On a workspace created by Skuads, members cannot edit a linked Google account. The way to refresh a stale connection is to disconnect and then reconnect via Google. On a workspace that the member created themselves, Edit linked account is also available, or use Edit on the Your connected accounts line.

Multiple Google account conflicts

If your browser is signed into multiple Google accounts, it may send the wrong one during authorization.

1. Sign out of all Google accounts in your browser.
2. Log in only with the account you want to connect.
3. Start the connection again from Skuads.

A private or private browsing window also avoids this conflict.

Check granted permissions

1. Go to myaccount.google.com/permissions.
2. Find Skuads in the list of allowed apps.
3. Confirm that the expected access is granted.

If Skuads does not appear, the authorization has been revoked and you must log in again from Your connected accounts.

Google Business Profile connects differently: after Google login, you choose the establishment in the settings form, then click Link this account. On a site created by Skuads, members only see a status panel.

Need additional help?

Write to us at contact@skuads.com or call us at +33 4 82 29 60 75.