Manage my contacts

Notice of Compliance

The first time you add contacts, Skuads asks you to read and agree to a Disclaimer and Compliance Notice. You are solely responsible for ensuring the legality of your contact lists and obtaining valid prior consent from each contact. Skuads only acts as a technical service provider. You must accept this notice before adding contacts.

Add a contact manually

1. Go to Acquisition, then Mail and SMS, then the Contacts tab.
2. Click Add Contact.
3. Fill in the information: Name, Email, Phone (French +33 or Belgian +32 format), as well as the Prospect Status and the optional Tags.
4. Set the appropriate consents: Consent Email and Consent SMS.
5. Click Add Contact to save.

Import contacts (CSV)

1. In the Contacts tab, click Import as CSV.
2. Upload a file whose header contains the name, email and phone columns. Optional columns: lead_status, tags, consent_email, consent_sms. Each line must have at least one email or telephone number, and the numbers must be in French (+33) or Belgian (+32) format.
3. Confirm that you have valid consent from each contact.
4. Start the import.

You can also click Import from Leads to retrieve contacts from your lead submissions.

Create segments

Segments allow you to precisely target your campaigns. They are located in the separate Segments tab of Mail and SMS. See Create and use contact segmentsfor the complete guide.

Contact details

Click on a contact to open their profile, where you can view and edit their information, lead status, tags and consents, and delete the contact if necessary.

Unsubscription management

When a contact unsubscribes, their consent is automatically revoked and they are excluded from all future campaigns. Only reactivate a contact if they explicitly request it.

Need additional help?

Write to us at contact@skuads.com or call us at +33 4 82 29 60 75.