Cancel or modify my subscription

Cancel my subscription

1. Log in to app.skuads.com, or use the Skuads app on iOSor Android.
2. Open Account > Payment & Billing to access your billing portal.
3. In the portal, select your subscription, choose Cancel Subscription, then confirm.

Cancellation takes effect at the end of the current billing period. You retain access to all features until this date.

What happens after cancellation

• Your access remains active until the end of the paid period.
• Your remaining credits (monthly and top-up) remain usable until the end of the period.
• Your data (sites, integrations, history) is retained after expiration, then can be deleted.

Resume before the end of the period

If you canceled but change your mind before the end of your current period, open Account > Payment & Billing and reactivate your subscription from your billing portal. It continues as normal, without interruption or additional costs.

Monthly credits are not reset when you resume. They keep their current balance.

Resubscribe after expiration

If your subscription has already expired:

1. Log in to app.skuads.com, or use the Skuads app on iOSor Android.
2. The My Subscription page displays No active subscription. Click Activate my account.
3. Choose a plan and confirm payment.
4. Your monthly credits are recharged immediately.

Change my subscription

Skuads offers several plans for different needs:

• Starter (69 EUR excluding tax per month). The self-service plan for anyone who wants to access the Skuads app.
• Premium (119 EUR excluding VAT per month), Business (249 EUR excluding VAT per month) and First Class (319 EUR excluding VAT per month). These plans include the Skuads application as well as additional services and are activated via a quote request.

To upgrade to a Premium, Business or First Class plan, use the Request a quote button on the Choose your plan page, or contact us.

Need additional help?

Write to us at contact@skuads.com or call us at +33 4 82 29 60 75.