Skuads support

Understanding credit consumption

Credit cost of each action in the Skuads application.

Updated on May 15, 2026

Credit costs

  • AI image generation: 15 credits per generation
  • AI video generation: 15 credits per video
  • AI content generation: 8 credits per generation
  • AI website generation: 60 credits per site
  • Sending marketing emails: 1 credit
  • Sending marketing SMS: 4 credits

Monthly sending limits

Regardless of your credit balance, the application applies anti-spam caps on outgoing mailings:

  • 500 emails per month maximum,
  • 200 SMS per month maximum.

These counters reset on the 1st of each month and are visible on the Usage page.

What happens when my balance reaches zero?

  • The generators display an error message. Image, content and website generators display You are out of credits. Please purchase more credits to continue. and redirect you to the upgrade page. The video generator displays You do not have enough credits to generate this video.
  • You can purchase a pack, set up auto-recharge, or wait for the next monthly renewal.

Proactive alerts

When your balance falls below certain thresholds (20%, 15%, 10%, 5%, then 0%), Skuads notifies you by push notification, by email and in the application (via the notification bell) so that you can recharge before running out.

Need additional help?

Write to us at contact@skuads.com or call us at +33 4 82 29 60 75.

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